I don't mean to be judgmental but I want to call you out about your atrocious demeanor and poor ability to deal with people. I don't know you and you certainly don't know me. I don't know the reason for your rather boorish behavior and frankly don't care.

I got up at 6:30am so my roommate - god bless his soul - could get me to the airport by 8:00am - for a 9:30am flight - only to discover my itinerary had changed - without my knowledge - and I would instead leave Reno at 11:30am. Guess what, everyone's got problems.

So when I arrive and am informed that I have to get my seat information from YOUR ass the last thing I want to deal with is your tude. Imagine my surprise - though I was repeatedly told by United Airlines that I am an important and valued customer - that before I am within five feet of the desk I get a simple "this desk is closed" without even looking up and acknowledging my presence or inquiring what my issue was. OH I'm sorry - I only spent $480 on these miserable plane tickets, but please continue doing whatever meaningless task you were doing before I inconvenienced YOUR day. I'm also sorry that I missed the large flashing NEON sign that read "OPEN: Now and Only Now Will I Accept Your Questions!" ... my bad. I thought that perhaps the extra sixty dollars I paid in taxes, baggage, and insurance would perhaps afford me at least a kinder way of dismissing me. So I go - slightly embarrassed - and sit down and start the process of unpacking various items from my bag when MARY JO FREAKING SUNSHINE gets on the intercom and calls of number of customers to the desk - including myself.

Oh hell no .... OH HELL NO! Oh literally two minutes ago you were not open and now that I've sat my ass down, now you're open. Way to go on making an already stressful and miserable time more fun. I will say good day to you, you crotchety old bag of a fool. I SAID GOOD DAY!

Love Ginger :)